GDPR

Art of Clean acts as the ‘data controller’ for the personal data you provide to us. We collect personal data such as your name, address, email address and telephone number in order to deliver our services and communicate with you.

Why we need your data

We use your personal data to provide our services, manage enquiries, process bookings, and communicate with you about your service. We will only collect the data we need and will not use it for any unrelated purposes.

What we do with your data

Your personal data is processed by our team in the UK. Some data may be stored or processed by trusted third-party providers (such as hosting, email or payment systems) in order to deliver our services. We take all reasonable steps to ensure your data is handled securely and in line with UK GDPR.

How long we keep your data

We are required under UK tax law to retain certain personal data (such as name, address and contact details) for a minimum of 6 years. Data used for marketing purposes will be retained until you withdraw your consent.

Marketing

We may use your contact details to send you information about our services, offers or updates where you have given consent or where we have a legitimate interest to do so. You can opt out at any time by contacting us or using the unsubscribe option where available.

Your rights

You have the right to access, correct or request deletion of your personal data. You also have the right to restrict or object to processing and, where applicable, request data portability.

If you wish to exercise any of your rights or raise a concern, please contact us at mydata@artofclean.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/